Silicon Valley User Group

Join our Q1 Silicon Valley User Group on February 25th!

It will be a great chance to get insider info on our newest features, meet fellow users, and learn Zendesk best practices - all live and in person. If your team is big or small, if you’re a total n00b or even if you’re a seasoned expert, our user group will teach you new ways to leverage Zendesk and help your team succeed.

Agenda:
6:00 - 6:20pm: A big, friendly welcome - then it’s networking time
6:20 - 6:40pm: Ian Roncoroni, COO & Co-founder of NextCaller, will share how the NextCaller app can help teams small and large improve their customer engagement strategy
6:40 - 7:00pm: Brandon Knapp of Zendesk will discuss the release of the new multibrand
7:05 - 7:40pm: Breakout session: Discuss your challenges, get your questions answered, and discover how your peers approach customer service
7:40 - 8:00pm: Networking, the sequel

Can’t attend this quarter? Subscribe to the global user group forum to receive meeting notes, ask questions, and hear about future events.

Who should attend: This is a working product session intended for existing Zendesk customers. However, if you’re interested in Zendesk or customer service in general, please feel free to join us.

We would love to hear if there are specific topics or questions you would like discussed - please answer the optional questions during registration to get them added to the agenda. Food and drinks will be provided.